Performance Evaluation in Pharmaceutical Importer and Distributor
Introduction
The pharmaceutical sector is strict particularly in producing the product at its finest. The manufacturing involves a scientifically organized process and innovation. Pharmaceuticals are the only producer to answer the health problems and continuous discovery of the new formulas are just part of the everyday tasks. The main priority of the business is to provide solution and maintain or improve the effectiveness of the medicines. Indeed, the manufacturers and its importers and distributors are guided by their standard procedures and innovative processes to achieve their mission. In every industry, the organizations are seeking to find the best way to improve the performance of the personnel. With that idea, the performance monitoring, management, and evaluation has been develop. This is because of the aim to have a continuous improvement in the performance of the personnel.
Background and Problem Statement
People are the most important element in any pharmaceutical operation. Without the knowledge, skills and expertise of the personnel, the right approach in achieving the fabrication of medicines is impossible (Pike, 2009). The attitude and the right training of the personnel are the basic approach to produce a certain product. The revolving issue in pharmaceutical industry like the safeness of the medicine and the associated are few of many problems that a pharmaceutical company is facing. Moreover, the performance is the greatest concern in this type of industry to maintain the level of competency and the existing customers. As the pharmaceutical companies play along with the international competition, how can we measure the performance of the pharmaceutical importers and the distributors regarding in producing, handing, and selling the products?
Research Aim and Objectives
The main aim of the study is to give details on the performance of pharmaceutical companies and their allies. In order to achieve that aim, three objectives should be needed to satisfy. First is to describe the importance of the pharmaceutical supply and the associated management in healthcare systems. Second is to define the framework that is composed in the management and its performance. And third is to illustrate the options that can strengthen the performance and managerial approach of the pharmaceuticals in the healthcare system.
Literature Review
Pharmaceutical sectors promote the competitiveness and access to medicines issues through the application of innovative approach. Certainly, maintaining the performance can be hard for the entire organization but it is possible because of the performance assessment and the evaluation (Stewart, 1993). The processes and intervention can help the continuous growth of the industry. The firms’ competitiveness in somehow measured to be associate with the exportation process. Importing the necessary ingredients and distributing the products are part of increasing the competencies. Pharmaceutical supply system (includes the importer and distributor) requires an understanding regarding the components and management of the system. It is identified that the inefficient supply comes with the lack of the system and specific health program or facility, poor procurement procedure and practices, ineffective drug management information system, and poor quality in terms of the performance. The evaluation on the performance is done to increase or improve the system using the adequate approach as possible. In the action in redefining the roles of the pharmaceutical importers and distributors, it is emphasized that there should be a stewardship, regulation, service alignment, performance monitoring and ongoing evaluation (Lee, 2004). Basically, the pharmaceutical companies can use the other channels like the wholesaler and the tester. But they often use the importer and the distributor because of their wide range coverage and knowledge in different markets (Pike, 2009). The performance of the importers and distributors is the most desirable contributions that they can give in both pharmaceutical company and in industry.
Methodology
The research process is done through the survey and interviews. The survey questions are consisted of the questions with concern on the state of innovations, its role, and its performance in the pharmaceutical industry. Most of the participants are the pharmacists, manufacturers, and dealers. The survey will serve as an overview on the performance evaluation or assessment held within the company. Meanwhile, the interviews came from the doctors and other medical professionals, supervisors, and even the customers or the individuals who purchased the medicines. They will be asked on their perceptions regarding the effectiveness of the products as well as the distribution. The performance is emphasized in the study to create the approach in measuring and enhancing the possible performance of both importer and distributor.
References:
Lee, D., (2004) Framework for Analysis of Public Sector Pharmaceutical Supply Systems, Management Sciences for Health [Online] Available at: http://www.lachsr.org/documents/events/guatemala04/DavidLee_eng.pdf [Accessed 08 July 2010].
Pike, R.K., (2009) Canadian Pharmaceutical GMP, Regulations [Online] Available at: http://www.pda.org/MainMenuCategory/Chapters/Metro/Presentations/Canadian-Pharmaceutical-GMP-Richard-Pike-184-KB-.aspx [Accessed 08 July 2010].
Stewart, R., (1993) Environmental Regulation and International Competitiveness, Yale Law Journal, 102(8)
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