Survey, interview or questionnaire

Questionnaire

This questionnaire is distributed in order to gather information regarding the different factors and work conditions affecting the probability of the turnover of employees. Through your participation, the study will be able to make possible recommendations that will highlight the means on how to reduce the turnover rates in an organisation. To enable the researcher to make the necessary conclusions and recommendations for this study, it would be very much appreciated if you answer all the items in the questionnaire.

Information given will be treated in strictest confidence.

Thank you.

Part I. Demographic Profile

Directions: Please fill up in all the necessary information about yourself. Don’t leave any item unanswered.

a. Age ________

b. Gender

Male ( ) Female ( )

c. Marital Status

Single ( ) Married ( )

d. Occupation ______________

e. tenure/length of stay in the company

Part 2: Perception of the Respondents

Direction: Check the number corresponding to your answer

1 - Strongly Agree

2 - Agree

3 - Uncertain

4 - Disagree

5 - Strongly Disagree

1. What are the characteristics of employees who are most likely
to leave a non-profit under conditions of high turnover and
leadership issues?

Statements

1. Non-profit employees are more likely to leave when they think of monetary aspects.

2. Non-profit employees appears to rate their compensation as less fair in comparison to what others are paid.

3. Non-profit employees who are likely to leave are those employees who are thinking of the security of their tenure.

4. Non-profit employees who are likely to leave the organisation are those employees who think that the management is not able to recognise their contributions in the organisation.

5. Non-profit employees who are likely to leave the organisation are those employees who are not given clarity of expectations by the management.

6. Non-profit employees who are likely to leave the organisation are those who are thinking of long-term benefits.

7. Non-profit employees who are likely to leave the organisation are those employees who are not being empowered by the organisation to overcome work pressures.

What are the leadership styles of the non-profit organisation?

Statements

1. The organisation is able to use a charismatic leadership style.

2. The transformational kinds of leadership are used by the organisation.

3. The leaders of the organisation emphasise high value for employee autonomy.

4. The leaders of the organisation empowers the employees to be part of the decision making process.

5. The leaders of the organisation the full power over the employees.

2. What is the effect of the leader's intervention on retention
programs – on employee's propensity to turnover (does it reduce the probability of turnover?

Statements

1. Through leadership intervention, the organisation has been able to retain the more experienced employees who have greater knowledge of organisational and customer goals.

2. Through leadership intervention the employee retention program of the organisation has been able to save costs because a low turnover rate also means less hiring and training activities.

3. The leadership intervention enables the company to have satisfied employee which results on having more satisfied clients.

4. Because of the leadership intervention, the employee retention approach of the organisation is able to improve their productivity and profitability.

5. Because of the leadership intervention, the employee retention program of the organisation has been able to improve performance management program to build cooperation and trust.

3. What is the role of the leadership in job satisfaction?

Encircle the number that corresponds your answer.

Overall, how satisfied are you with your job?

5 4 3 2 1

Dissatisfied Somewhat satisfied Uncertain Satisfied Very Satisfied

Compared to your previous job or work, how would you describe your current job satisfaction level?

5 4 3 2 1

Much less satisfied somewhat less satisfied Same somewhat less satisfied Much More Satisfied

How do you feel the following statements about the leadership of the company?

Statements

Company leadership has made changes which are positive for me.

Company leadership is responding to the important external issues.

Company leadership is responding to the important internal issues.

I am enthusiastic about the leadership style in the company.

I am personally committed to the role of the leaders in the company.

Perception on the Current Job

1. I presently experience a high level of job satisfaction.

5 4 3 2 1