Tourism

The tourism industry is one of the major pillars of the

economy of Hong Kong. The total tourism expenditure

associated to inbound tourism exceeded HK$110 billion in

2006.

The encouraging growth momentum in visitor arrivals

continued in 2006 with 25.25 million, an increase of 8.1%

compared with the same period in 2005. All market regions

recorded positive growth, with Europe and South and

Southeast Asia registering double-digit increases

compared with 2005. Mainland was still the largest source

market with arrivals breaking another record with more

than 13.59 million, increasing by 8.4% over a year ago.

Several major tourist attractions have been completed

including Hong Kong Disneyland, A Symphony of Lights

Phase II, Hong Kong Wetland Park and Ngong Ping 360.

Together with the worldwide promotional initiatives and

events staged by the Hong Kong Tourism Board, the

outlook of the tourism industry of Hong Kong is expected to

remain positive.

Accommodation and Length of Stay: By the end of 2006,

Hong Kong had 126 hotels, with 47 128 rooms. The

average occupancy rate for 2006 was 87 per cent, an

increase of one percentage point as compared with 2005.

Total room-nights rise too as the total stock of hotel room

supply increased by some 3 200 rooms or 7.4 per cent

during the year. The average length of stay of overnight

visitors in 2005 was 3.7 nights.

Tourism Commission: The Tourism Commission (TC)

was established in May 1999 to coordinate within

government various tourism development efforts and

to provide better policy support and leadership on the part

of government to the development of tourism in Hong

Kong.

The Commission’s task is to establish and promote

Hong Kong as Asia’s premier international city, a

world-class destination for leisure and business visitors.

To fulfill this mission systematically, the Commission

needs to ensure that tourism receives proper recognition

as one of the major sectors of the economy, with the

industry, the Hong Kong Tourism Board (HKTB) and the

Government working in harmony, and bringing in the

community at large.

It is essential for the trade and the Government

to work closely together. A Tourism Strategy Group,

comprising representatives from the Government, the

HKTB and various sectors of the tourism industry, has

been established to advise the Government on tourism

development from a strategic perspective.

Tourist Attractions and Facilities: The Government has

plans to develop a wide-range of diversified tourist

attractions in Hong Kong with a view to enhancing our

overall attractiveness as a premier tourist destination.

Enhancement projects are implemented to give a

facelift to the existing popular tourist areas. The completed

projects include enhancement of the Sai Kung waterfront,

minor improvements to Lei Yue Mun, enhancement of the

Central and Western District, and the Avenue of Stars

which is a joint venture with the private sector. The Tsim

Sha Tsui Beautification Project and the installation of

visitor signage in all 18 districts have been largely

completed. We target to complete the enhancement works

for Dr. Sun Yat-sen Historical Trail in early 2007. The new

transport link in Tsim Sha Tsui East, and the beautification

works for Stanley waterfront and the Peak are scheduled

for completion in 2007. Projects being planned include the

Aberdeen Tourism Project to complement the

redevelopment plan of Ocean Park, further enhancement

of the facilities along Lei Yue Mun waterfront and the

development of a piazza at Tsim Sha Tsui.

“A Symphony of Lights”, launched by the Commission

in January 2004, has been very well received by both

visitors and locals. It was awarded the world’s “Largest

Permanent Light and Sound Show” by Guinness World

Records in November 2005, accredited on the basis of the

20 buildings on Hong Kong Island jointly performing in a

fully synchronized light and sound show every night. The

Show was extended to Kowloon side covering a total of 33

buildings on both sides of the Victoria Harbour in

December 2005 and successfully achieved a new world

record.

Hong Kong Disneyland is an important part of our

tourism infrastructure. Together with other tourism

attractions in Hong Kong, it helps promote Hong Kong as

the premier destination for family tourists in the region. The

park received over five million visitors during its first year of

operation. Two other major projects, namely the Hong

Kong Wetland Park and Ngong Ping 360 were opened in

2006. Hong Kong Wetland Park is a world-class

conservation, education and tourism facility. Ngong Ping

360, comprises a 20-minute cable car ride offering a

spectacular panoramic view of the beautiful landscape of

Lantau Island, and a traditional Chinese and Buddhist

themed village, also provides a convenient access

for visitors to explore other intriguing parts of Lantau.

The heritage tourism development at the former Marine

Police Headquarters Compound is expected to be

completed by 2008. The Government is collecting views

from the public on the way forward for the preservation,

restoration and development of the Central Police Station,

Victoria Prison and the former Central Magistracy

Compound.

The Government has announced its plan for

developing new cruise terminal facilities at Kai Tak in

October 2006. The Government will offer the 7.6 hectares

of land at the southern end of the former runway at the Kai

Tak Development to the market through an open land

tender. The Government intends to award the tender in the

second quarter of 2008. The successful bidder will need to

form the site as well as design, build, and operate the

cruise terminal at its own cost. It is expected that the first

berth at the Kai Tak Development will be completed in

2012. The Government is also working with the Ocean

Park to implement its redevelopment plans which aim to

turn the Ocean Park into a world-class marine-themed

attraction. Works of the redevelopment will be delivered in

phases, new products will be introduced in each phase

with the first product being made available by early 2007

and other rides/attractions in phases by 2012/13. The

Government is considering the proposal on the

development of hotels at the Ocean Park from legal,

financial, operational and institutional aspects. The hotel

development will further enhance the attractiveness of the

Park and induce longer stay.

The promotion of tourism is not simply about

construction of new facilities. The Government has not lost

sight of the fact that Hong Kong’s traditional relics and

assets, some of which date back six thousand years, offer

visitors a fascinating insight into the region’s history. To

better explore heritage tourism, the HKTB has enhanced

its Cultural Kaleidoscope cultural experience programme

with guided tours of Hong Kong Museum of Art, Hong

Kong Maritime Museum, Chinese cake-making and

Chinese medicine classes. It published “Discover Hong

Kong by Rail” to promote the attractions, including heritage

sites along the KCR East and West Rails. In addition, the

HKTB continues to work with trade operators to promote

traditional Chinese customs and festivals such as the

Tin Hau Festival parade in Yuen Long, Tam Kung Festival

in Shaukeiwan, the Cheung Chau Bun Festival and

the Birthday of Lord Buddha celebrations at Po Lin

Monastery.

The ecological richness and diversity of Hong Kong

is also quite unexpected and is another aspect which has

not hitherto been fully recognised. The Commission is

promoting green tourism in the Northeast New Territories

under the principles of nature conservation and sustainable

development. The project in the Plover Cove and Tolo

Channel area and Tung Ping Chau includes minor

enhancement of basic facilities, promotion of an

island-hopping sea tour, and complementary conservation

and educational initiatives. The HKTB has produced a

publication to promote green tourism and it features seven

hiking tours, as well as a guidebook on bird watching hot

spots in Hong Kong in collaboration with Hong Kong Bird

Watching Society. The HKTB has also revamped the green

tourism section of its website to make it more

comprehensive and user friendly. With the opening of

Hong Kong Wetland Park and development of green

tourism in Northern New Territories, the HKTB has also

launched the Nature Kaleidoscope programme in

September 2006 for a 6-month period as pilot scheme for

the participation of overseas visitors. The programme

includes guided visit to Kadoorie Farm and Botanic Garden

and Hong Kong Wetland Park; morning bird watching

activities at Hong Kong Park and Kowloon Park; Eco-tour

at Tai O on Lantau Island; Islands hopping tour in

Northeast New Territories and guided walk at Wong Nai

Chung Gap Trail.

Standards and Performance: Apart from making

available a wide range of attractions to enrich the

experience of tourists, it is equally important to enhance

the standard of service offered. The Travel Agents

Ordinance puts in place a licensing scheme to regulate

travel agents which carry on the business of providing

inbound and outbound travel services. Parallel with this,

to ensure the quality service provided to the visitors, the

training programme for serving tourist guides with subsidy

from the Government has provided training to about 9 100

tourist guides since its commencement in July 2002. Any

serving tourist guide who has completed the prescribed

training course and passed the required examination will

be issued with a “Tourist Guide Pass”. They are required to

observe the “Code of Conduct for Tourist Guides” issued

by the Travel Industry Council of Hong Kong. With effect

from July 1, 2004, all travel agents are required to assign

only those tourist guides with a valid “Tourist Guide Pass”

to receive visitors to Hong Kong. As part of the efforts to

help members of the travel agents trade to seek

continuous improvement in the area of professional

knowledge and skills and the quality of their service, the

Government had subsidized the launching of a series of

new specialized courses commencing in mid-2006 for

members of the travel agents trade. By end November

2006, some 390 members of the travel agents trade have

enrolled in the new courses.

The HKTB continues to implement the Quality Tourism

Services (QTS) Scheme, which aims to enhance the

overall service standards among retailers and restaurants.

The Scheme was strengthened in 2006 to include visitor

accommodation in the scheme, aiming to provide visitors

with better quality assurance and a more comprehensive

and effective complaint handling mechanism. By the end of

2006, over 6 300 outlets had received QTS accreditation,

an increase of nearly 6 per cent in 12 months, reflecting

growing trade and visitor recognition of the scheme’s

value. The China National Tourism Administration has also

expressed its support for QTS.

The promotion of a community-wide hospitality culture

is essential to the sustainable development of the tourism

industry. The Tourism Commission will continue to run the

territory-wide public education campaign entitled “A

Hospitable Hong Kong” to promote a hospitality culture.

This campaign comprises a series of programmes and

activities, including the Hong Kong Young Ambassador

Scheme, general publicity scheme, service quality

seminars and campaigns. The Service Quality Study,

which was completed in 2005, aims to work out with

the tourism and related industries and relevant

government departments service standards for each

sector. It will also exemplify the best practice and service

excellence attained and help promote service quality

generally.

Accessing Hong Kong: The Government continues to

ensure Hong Kong’s accessibility. Nationals from some

170 countries can visit Hong Kong visa free for period from

seven to 180 days.

As for Mainland visitors, the quota of the Hong Kong

Tour Group Scheme of Mainland visitors has been

abolished since January 2002. The number of Mainland

travel agents authorised to organise such tours has also

increased significantly. The Individual Visit Scheme was

introduced on July 28, 2003. The Scheme has been

gradually extended and now covers Guangdong province,

Shanghai, Beijing, Chongqing, Tianjian, Chengdu, Dalian,

Shenyang, Jinan, Nanchang, Changsha, Nanning, Haikou,

Guiyang, Kunming and nine cities in Fujian, Jiangsu and

Zhejiang. Near 17.2 million individual visitors have visited

Hong Kong as at December 2006.

Promoting Hong Kong: The HKTB is a statutory body set

up to promote Hong Kong globally as a business and

leisure destination and take initiatives to enhance the

experience of visitors when they arrive. In 2006, the HKTB

continues to place special emphasis on attracting more

visitors in the high-yield business-cum-leisure and family

segments.

Leveraging on the opening of several new attractions

from 2005 onwards, the HKTB has designated 2006

as Discover Hong Kong Year. This global marketing

campaign makes use of a series of strategic promotions

and popular Mega Events to showcase the new image of

Hong Kong and promote it as a “must-visit” destination in

2006. The HKTB has already started promotions to the

travel trade in May 2005 and rolled out the campaign in

various long-haul markets by the end of 2005 and from the

beginning of 2006 in short haul markets.

Alongside promoting Hong Kong as a preferred

tourist destination in Asia, the HKTB places emphasis

on developing joint marketing efforts with strategic

partners to promote multi-destination tourism and develop

new markets. Building on the Pan-Pearl River Delta

co-operation agreement, a series of joint overseas

marketing initiatives is being conducted with Macau and

the nine provincial tourism bureaux concerned. The

Government supports the HKTB and the tourism industry

to further these efforts.

In the years ahead, the Government will continue to

work closely with the HKTB and the trade to maintain Hong

Kong’s status as Asia’s world city.


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