Boone Hospital Center Organizational Structure
Background of the Company
Boone Hospital Center is a 388-bed full service hospital that is sited in Columbia, MO. It is also a district referral center that is situated at the center of the said state. It provides different healthcare programs, services as well as technology to the people of 25 mid-Missouri countries (Boone Hospital Center 2008).
The hospital focuses its service in cardiology, neurology, oncology, surgical, obstetrical services and other specialties. The hospital is providing their 24-hour emergency center using their hospital-based ambulance services and helipad for arriving emergency air transportation. Currently, the hospital has its 2000 staffs and 350 physicians (Boone Hospital Center 2008).
Boone Hospital Center Structural Design
Figure 1 shows the organizational structure of the Boone Hospital Center. The organizational structure or design of the hospital focuses in learning. The design of the structure enables the staff of different levels to share their knowledge or information with regards to the decision-making activities of the said hospital. The structure also enables to flow the information and suitable representation in easy manner.
The structural design that was used in grouping was the functional group. There are 5 main functions that are available in the organization: the chief operating office; the patient care services; the patient and employee services; the CMO; and the management and affiliation management. The structure of the hospital was divided in different function in order to give focus on the most important part of the processes of the company as a whole. The main advantage of the functional grouping is that it enables the hospital to develop each important function that can help to improve its operation as a whole. It enables the staffs and employees from one functional area to focus on their task therefore; it can help them to improve their services for the benefits of their patients.
Different functional areas are treated as autonomous from the other, by doing this; it can help the hospital to accomplish their goal on their own. For example, the patient care is considered as the most important area of the hospital, because it focuses on the medical services for the patients, therefore, it is good for the patient care services to decide on their own, because they are the one who has the profound knowledge when it comes to the said area. This is just the same as the chief operating office and so on.
Aside from the said characteristics of the organizational design of the hospital, the organization enables them to communicate in more personal way. Due to the fact that Boone Hospital Center caters to the needs of their patient for proper health care, it is important for them to communicate in order to know if the different functional areas are doing their jobs according to the overall goal of the hospital as well as if it is following the different rules that are abiding the entire organization. Each department head communicates to the President in order to ensure that the hospital communication is barrier free. This enables them to do their clinical decision in departmental level using the decentralized framework of the organization.
The organizational structure also helps the president to communicate to their board of trustees or the functional areas that handles the financial aspects of the hospital.
Missions and Strategies
The main mission of the hospital is to improve the health of the people as well as the communities that they are serving. In order to meet or implement their mission, they are doing their different strategies that can help to improve and maintain the efficiency of their services. The structural design of the organization which focus on the horizontal organization and functional grouping of department have helped the company to meet their mission as well as support their different strategies. Due to the fact that there are different department or authorities who handles the case of the customer and services, it can help them to add satisfaction for the said two most important entities in the hospital: the patient, that considered as the customer or the source of income of the hospital, and the employees or staffs who serves the patients and considered as a medium for the hospital to gain their income. It had also helped the hospital to focus on different important areas of medicine with the use of modern and hi-tech tools and medical instruments.
On the other hand, the organizational structure didn’t support the IT department or aspect that handles the different online procedures or processes between the hospital and their patients.
Bibliography:
Boone Hospital Center, Choose Excellence, Choose Boone, Boone Hospital Center, viewed 29 January 2008, <http://www.boone.org/bhc/?boo neorg= /b c/cms/1/info/index.html>
Daft, R 2006, Organization Theory and Design, Academic Internet Publishers Incorporated
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