Higher Diploma in Business Administration
CRM Assessment (Designing CRM Solution)
1. Asses 1. Assessment Title, Weightage & Length
2500 – 3000 words; 3 available formats
2. Unit of Delegation, Style and Format
Written paper – Problem Solving
3. Time Horizon
4. Approach, & Purpose with Marking
Scheme
Criterion: 30%
Quality, 50%
Significance, 20% Style and Ipsative
5. References
CRM Case-studies
6. Topic
See the Attachment
” Designing CRM solution”
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