Critical Thinking GEN 480: Assessment Case
Version 2.1: September 2, 2003
Introduction
The Critical Thinking 480 Assessment Case tests your critical thinking skills by presenting you with realistic information about a typical company problem.
In this assessment, you are being evaluated on the following skills:
• Evaluate the unspoken assumptions that influence behavior.
• Differentiate between logical and emotional thought processes/responses.
• Evaluate the soundness of arguments.
• Recognize fallacious reasoning.
• Identify problem(s) in a given situation.
• Construct alternative solutions to a problem(s).
• Select the appropriate solution to a given problem.
• Hypothesize the outcome of a selected solution to a problem.
Assessment assignment
YOUR NEW JOB BEGINS
You are a newly hired executive within AcuScan, Inc., maker of the iScanner, a retinal scanner security product. You are the company’s new VP of Organizational Development, and will be responsible for creating the Organizational Development department over the coming year. Cliff O’Connor, the CEO of the company hired you to help AcuScan make the transition into retail markets with a new product while maintaining its traditional product quality and excellent employment environment.
When you were hired in early February, you received the Scanner’s Weekly and a Memo from Cliff O’Connor as part of your orientation to the company.
SCANNERS’ WEEKLY
February 5, 2003 Vol. 10, No. 5
The employee newsletter of AcuScan, Inc. Copyright © 2003 by AcuScan, Inc. All Rights Reserved.
SCANNERS LOOK BACK
A Decade of Security from AcuScan
Ten years ago today, AcuScan, Inc. launched its cutting-edge retinal security product iScanner at a security conference in Houston, TX. Based on software created by our own Chief Engineer of Product Software Kelly Thomas
, the iScanner quickly became the leader in the emerging retinal scanning security business."The
iScanner is the security scanner of choice for airports throughout the nation," says AcuScan CEO Cliff O’Connor, one of the visionaries for the potential of the iScanner. "We’re confident that, with our superior experience and terrific service, AcuScan will continue to take the market by storm in the coming year." Today, the iScanner claims nearly 40% of the market. In just a decade, the company has grown to 1,500 employees based across the United States. Regional centers in Los Angeles, Houston, and Maryland provide service to customers, while the company’s Chicago–based HQ drives technology forward into the next century. Last year, AcuScan revenues hit $100 million, a new record for the company despite the recent economic slowdown. After last year’s traumatic labor reductions, the company is bouncing back stronger than ever, with four sales and service centers in each of the country’s four regions: West, South, North, and East. - Staff writer
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